Glassix

AI-powered unified messaging platform

(5.0)

Added on
Dec 17 2023
Monthly Visitors
233.4K
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Description

What is Glassix?

Glassix is a sophisticated AI-powered unified messaging platform designed to streamline customer conversations across all digital channels – including instant messaging apps, SMS, email, live chat, and social media.

How to use Glassix?

Manage all your business conversations from Glassix. One unified inbox across channels and chatbots. Assign conversations to qualified agents dynamically and customize routing rules to deliver effective triage at scale. Maintain conversation continuity across channels and departments for a complete Omnichannel experience. Share videos, images, voice notes, digitally signed documents, and more. Leverage the Glassix visual chatbot builder to design automated flows coupled with Conversational AI, and deploy simultaneously to all channels with just one click.

Glassix Core Features

  • Unified inbox, Messaging channels, Chatbots & conversational AI, Cross channel continuity, Customer conversation history, Rich media & large file sharing, Visual chatbot builder, Cross channel chatbot flows, Chatbots coupled with Conversational AI, Real-time agent takeover

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