Re:amaze
Integrated customer service, live chat, and helpdesk platform.
(5.0)
- Added on
- Dec 25 2023
- Monthly Visitors
- 806.3K
Description
What is Re:amaze?
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.
How to use Re:amaze?
To use Re:amaze, sign up for a free account and start exploring its features. Consolidate all your customer support channels, automate common tasks, manage multiple businesses in one place, chat with customers in real-time, monitor customer activity, and educate customers with built-in help centers and FAQs.
Re:amaze Core Features
- Inbox: Shared inbox helpdesk for all your support channels.
- Chat: Live chat with automated messaging, chatbots, and video calls for your website or web app.
- Chatbots: Automate every business opportunity with pre-built and custom chatbots.
- Push Campaigns: Increase re-engagement and boost sales with targeted push notification campaigns.
- AI: Leverage the power of AI to help you respond, create, and summarize.
- FAQ: Customizable and embeddable FAQ center to help customers help themselves.
- Status Page: Keep customers informed by alerting them when there’s an incident or outage.
- Live: Get more sales with real-time customer activity monitoring and personal messages.
FAQ from Re:amaze
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines multiple support channels, automation, and analytics to deliver exceptional customer experiences.
To sign up for Re:amaze, go to their website and click on the 'Sign Up' button. You can sign up with your email or using Google or Microsoft accounts.
The core features of Re:amaze include a shared inbox helpdesk, live chat with automated messaging and video calls, chatbots for automation, push campaigns for re-engagement, AI capabilities, customizable FAQ center, status page for incident alerts, and real-time customer activity monitoring.
Yes, Re:amaze allows you to easily manage customer conversations from multiple storefronts or websites, providing a seamless helpdesk experience.
Yes, Re:amaze has mobile apps available for both iOS and Android devices, allowing you to stay connected with your customers on the go.
Yes, Re:amaze offers integrations with popular apps, allowing you to keep your team running in sync and on point.
Re:amaze provides built-in help centers and FAQs that are customizable and branded for your business. You can display them on your website, within chat conversations, and use them to power your chatbots.
Yes, Re:amaze is suitable for businesses of all sizes, whether you have one storefront or multiple brands.
Yes, Re:amaze offers a free 14-day trial with no credit card required. You can sign up and explore the platform before choosing a pricing plan.
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