Kili
Kili is an AI assistant that supports customer service teams with personalized and accurate support.
(3.0)
- Added on
- Mar 07 2023
- Monthly Visitors
- 3.0K
Description
What is Kili?
Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.
How to use Kili?
To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili's AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.
Kili Core Features
- Reliable and on-demand assistant for customer-facing teams
- Leverages company knowledge for personalized and accurate responses
- Draft help articles and customer communication via app
- Instantly respond to customer service tickets using Chrome Extension
- Deploy chatbot to deflect customer service queries
- Learn from feedback and recommend actions automatically
FAQ from Kili
Yes, Kili provides access to GPT4 for answering questions.
You can use your existing knowledge base, documents, CSVs, webpages, databases, and APIs to train and enable your Assistant.
The Free Plan includes 100,000 tokens, 50 credits/month, 1 user, and 1 assistant.
There is no mention of a word limit for each source.
A credit is a measure of the cost for answering a question using a specific model, such as GPT4 or GPT3.5. For example, answering a question using GPT4 costs 10 credits.
Yes, you can embed Kili within your product using the provided API.
Yes, you can use Kili within your organisation to provide customer support and improve productivity.
Yes, Kili provides API access for integrating with other systems and applications.
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