Spryngtime

Spryngtime automates customer support using ChatGPT, providing responses and completing tasks.

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Added on
May 07 2023
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Description

What is Spryngtime?

Spryngtime is a customer support automation tool that uses ChatGPT to automate support tickets and provide responses in your company's tone and voice. It can answer customer questions, perform tasks like cancellations and refunds, and resolve support tickets.

How to use Spryngtime?

To use Spryngtime, integrate it with your existing support channels such as Zendesk, Intercom, Slack, Discord, or Email. The bot understands your product, help center, and customer data to provide accurate answers. It can also perform tasks like getting customer-specific data or automating refunds/cancellations. Spryngtime can be set up quickly, and with its smart features, it can provide support, draft messages for your review, and even auto-document answers that are not present in your existing documentation.

Spryngtime Core Features

  • Automate support tickets and responses in your company's tone and voice
  • Deflect up to 50% of tickets by providing accurate answers
  • Automatically create FAQs and documentation from past conversations
  • Perform tasks like refunds, cancellations, and API integrations
  • Utilize past context from support and chat history to find answers
  • Secure your data with advanced encryption measures
  • Review and draft messages before responding
  • Integrate with popular support platforms like Slack, Intercom, Zendesk, Discord, and Email

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