Whelp

Whelp consolidates customer communication across channels for streamlined interactions and data analysis.

(3.0)

Added on
Mar 07 2023
Monthly Visitors
9.2K
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AI Product Description Generator AI Customer Service Assistant AI Chatbot

Description

What is Whelp?

Whelp is an AI-based omnichannel shared inbox and CRM platform designed to streamline customer communication through various channels such as Voice, Email, Live Chat, SMS, and WhatsApp. It allows businesses to consolidate all customer interactions and data in one place, providing a unified customer view. With advanced reporting and analytics, businesses can track their performance and optimize their operations.

How to use Whelp?

To use Whelp, sign in to the platform and connect with customers on multiple channels such as Voice, Email, Live Chat, SMS, and WhatsApp. Utilize the unified customer view to manage and respond to customer inquiries and concerns. Customize and automate communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. Design and deploy chatbots using the drag-and-drop chatbot builder for 24/7 customer service. Collaborate and communicate with team members and customers across various channels. Integrate Whelp with other tools and platforms to streamline workflows.

Whelp Core Features

  • Omnichannel customer support over various channels (Voice, Email, Live Chat, SMS, WhatsApp)
  • Unified customer view and AI-powered automations
  • Consolidation of customer conversations in one inbox
  • Advanced reporting for performance analysis
  • Customizable communication campaigns with bulk messaging
  • Drag-and-drop chatbot builder for 24/7 customer service
  • Security-first approach with advanced encryption and access controls
  • Team collaboration and communication across channels
  • Integration capabilities with other tools and platforms

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